Strategic Technology + Marketing Advisor

You've Invested in
Marketing and Technology.
Your Revenue Hasn't Kept Up.

One client's online revenue went from $330K to $16.8 million in four years, a documented 4,995% increase, and became 40% of the company's new sales. Another from $17 million to nearly $100 million, later acquired by a national manufacturer. Both started exactly where you are now.

30+
Years diagnosing this problem
$3B+
Revenue influenced for clients
2-18 yrs
Typical engagement length
Brands That Ran on Systems John Created
Sound Familiar?

You've Built Something Real.
So Why Does Growth Feel Like Running Uphill in Sand?

You have a real product. Real customers. Real revenue. Maybe $10M, maybe $40M. And you know this company should be worth five times that.

But somewhere between where you are and where you're supposed to be, the machine slowed down. Marketing feels like a money pit. Technology delivers projects but not growth. Every new initiative adds headcount but not velocity.

The problem isn't effort. Something deeper isn't connecting, and it's the kind of thing that's invisible from inside the organization until someone who has seen it a hundred times walks in and points right at it.

Your marketing budget keeps increasing but CAC doesn't move The spend goes up. The results don't follow. Something between the investment and the return isn't working, and nobody can pinpoint exactly where the leak is.
Every growth initiative takes twice as long as it should There's a gap between what gets planned and what gets shipped. Priorities compete, timelines slip, and momentum dies in the handoff.
You've hired strong people who couldn't move the number They weren't bad hires. Something about the environment kept them from getting traction. The talent was there. The conditions to succeed weren't.
Growth stalled at a specific revenue threshold $10M, $25M, $50M: every company hits a ceiling. The cause is different every time, but the pattern is recognizable.
Your competitive advantage is eroding and you're not sure how Someone is coming from a direction you haven't anticipated. They built the attribution system, the funnel, the feedback loop before you did.
The Missing Role

There Are CMOs.
There Are CTOs.
You Need a CTMO.

Not a CMO who learned some code. Not a CTO who read a marketing book. A third discipline that most companies have never hired, and whose absence is the expensive problem they keep trying to solve with the wrong title. The gap between marketing and technology doesn't close because neither role was built to close it.

The current version of that gap is AI. Most companies are buying it the way they bought every wave before it: as a tool for one department, with no revenue architecture underneath, and no way to tell whether it's working. I've been putting generative AI to work in client businesses since 2019, and building software with it since 2021, long enough to know which parts hold up and which parts are theater.

What Your CMO Does
  • Owns messaging, creative, and campaign execution
  • Optimizes channels and media spend
  • Operates within existing technical infrastructure
  • Measures what the current tools can measure
VS
What a CTMO Does
  • Designs the revenue system the campaigns run on
  • Identifies where budget is wasted before spending more
  • Builds measurement that reveals what current tools miss
  • Creates compounding advantage competitors can't reverse-engineer
The Record

Specific Results, Not General Claims

Anyone can promise "growth." These are specific numbers from specific engagements with verifiable outcomes.

200+
Enterprise Deployments
PinID, a direct mail attribution platform John designed and built, deployed across 200+ enterprise customers in recruiting, mortgage, and insurance.
99%+
Client Retention
Under John's leadership, Stirling Bridge Group maintained 99%+ client retention over its 7-year lifespan serving 100+ Fortune 500 companies.
60%
Faster Hiring
The Kaiser Permanente job unification system John built at Stirling Bridge reduced time-to-hire by over 60% across 3,000+ monthly applicants.
10+ yrs
Ahead of the Market
Products John prototyped and his teams shipped routinely arrived years before the market caught up.
Home Services / Revenue Operations
$17M to Nearly $100M, Then Acquired by a National Manufacturer
A regional home services company came to John in 2008 doing $17 million annually with $160,000 per month in ad spend and zero tracking. He built the tracking, call center, and CRM software himself and installed the full revenue architecture. Ad spend dropped to $60,000 per month while leads rose 160%, conversion improved 20%, and average deal size climbed $7,000. Revenues grew to nearly $100 million. In December 2022, the company was acquired by one of the largest window and door manufacturers in the country. The engagement is now in its 18th year.
↑ Ad spend -62%  |  Leads +160%  |  Conversion +20%  |  $17M → ~$100M  |  Acquired 2022
Insurance / E-Commerce
$330,000 to $16.8 Million Online, 40% of All New Sales
Veterinary Pet Insurance's eCommerce operation generated $330,000 a year from 1,355 applications. John's team at Stirling Bridge rebuilt petinsurance.com from scratch: separate enrollment portals for visitors, policyholders, veterinarians, and breeders. The quote engine, enrollment center, and e-commerce pipeline were rebuilt completely. Within four years: 64,210 applications annually and $16.8 million in eCommerce revenue (a 4,995% increase), about 40% of the company's roughly $42 million in new sales. VPI was eventually acquired by Nationwide Insurance.
↑ 1,355 → 64,210 applications  |  $330K → $16.8M eCommerce (+4,995%)  |  40% of all new sales
Pest Control / Direct Response
The System That Generated Half a Billion Dollars
A closed-loop direct response platform connecting direct mail to personalized web experiences to call center routing, all with individual-level attribution. PinID was built in 1995 and deployed at Terminix in 1998, operating at a sophistication level the market wouldn't reach for another decade. The system became the backbone of Terminix's lead generation for over a decade and contributed over $500M in attributed revenue.
↑ $500M+ attributed revenue over 10+ year deployment
SaaS / Venture-Backed Startup
From a Concept to Venture-Backed and Expanding
In 2021, a founder approached John with nothing but an idea and a question: is this a real business? He helped architect the product strategy, technical roadmap, and go-to-market approach from zero. The company, Pinch, secured venture funding and is currently expanding into new markets. This is what CTMO advisory looks like at the earliest stage: the structural decisions that determine whether a company scales or stalls before the first dollar of revenue.
↑ Concept → venture-backed and expanding  |  Active engagement since 2021
What Clients Say

Thirty Years of People Who Kept Calling

Relationships that last: twenty years with one client, eighteen with another, thirty with a third.

When I met John, our website at Veterinary Pet Insurance was bringing in about $330,000 a year. Within four years it was bringing in $16.8 million, about 40% of all new sales, for the company now known as Nationwide Pet Insurance. More than twenty years later, he is still one of the first calls I make.

Read the full testimonial

I had just been hired to run internet marketing at Veterinary Pet Insurance and was introduced to John by a close friend. The year before, the VPI website had brought in about $330,000. John and his team rebuilt it from the ground up: the quote engine, the enrollment process, separate experiences for pet owners, veterinarians, and breeders.

Within four years it was bringing in $16.8 million a year and had become about 40% of all our new sales. It helped make the company profitable, and that company is known today as Nationwide Pet Insurance.

What I would want another executive to know is that John thinks about the business first and the technology second. I have worked with him for more than twenty years, and he is still one of the first calls I make.

Damian Raffele
Former VP of Digital Marketing and E-commerce, Veterinary Pet Insurance (now Nationwide Pet Insurance)
Read the VPI case study →

I started working with John in 2008, when Legacy Digital was finding customers at home shows and I drove to deliver most orders myself. He moved the business online and laid out how, and today we serve customers across North America. Since our new system went live, revenue has grown about 10% a month. What I value most is his judgment: he understands how we really work, and he has always been candid about how we can keep growing.

Read the full testimonial

I have run Legacy Digital since 2001, and I know the film and tape conversion business well. We serve everyone from Hollywood executives to families who need their legacy media digitized.

I met John in 2006 through a friend, and we started working together in 2008. At the time, Legacy was finding customers at home shows and fairs. We worked mostly in Southern California, and I drove to pick up and deliver most orders myself. John moved the business online, and he laid out how: the website, the advertising, the customer tracking, and a referral program. Today I only pick up and drop off the larger orders, and we serve customers across North America and in other countries.

Over the years we have kept refining our systems and our marketing by asking questions like: Which ads actually bring in paying customers? Where do orders stall? What makes someone trust us with the only copy of their family's memories?

The system we run on today came out of those questions. Customers get an instant estimate, place an order, and follow it from the day their media leaves home to the day it comes back. I can see where every order came from and where it stands, without digging through paperwork.

Since it went live in May, revenue has grown about 10% a month, and estimates and orders are both up.

What I value most about John is his judgment. He has taken the time to understand how we really work, and he has always been candid about how we can improve the customer experience and keep growing. He has also kept up with every change in his field over the years, including the newest AI tools, and brought them into my business as they proved themselves. Each one has made my marketing dollars work harder.

Scott Foster
Founder, Legacy Digital Productions

John was one of the first people I brought in when Pinch was still an idea. I knew the medicine; he knew how to size the market and reach patients, and he helped build the plan to recruit providers. He didn't tell me what I wanted to hear, and he stayed with us from launch through our seed round and beyond. The thinking he did and his contributions over the first two years still show in how we operate today.

Read the full testimonial

I was referred to John when Pinch was still just an idea. I'm a surgeon. I knew the medicine, and I knew what patients wanted. What I didn't know was market size, building a go-to-market plan, or how to work with developers to get a working proof of concept off the ground. John did, so he was one of the first people I brought in.

He didn't tell me what I wanted to hear. He was skeptical at first, pressure-tested the concept with people who knew the industry, and committed only once he believed in it. Then he did the work: the market research and the financial models. Together we built the plans for reaching patients and recruiting providers. He got our first site and booking experience into the market, and he stayed with us from launch through our seed round and beyond.

Pinch is now venture-backed and operating in ten markets. A lot of people helped build that. John was there before almost any of them, and the thinking he did and his contributions over the first two years still show in how we operate today.

Dr. Jacob Avraham
Co-Founder, Pinch

John built our first website in 1996. It was the first mortgage site with direct-mail tracking that showed who was responding, which mailing produced which lead, and distributed the leads to our team. He later created the first secure online loan application tied to desktop underwriting. The industry caught up years later. Thirty years on, he is still one of the first people I call.

Read the full testimonial

I met John in 1996 through a close friend and advisor, Mark Sheer. John came to work with me in the mortgage business, and I quickly learned he was also building websites for other companies, and thinking about them differently than anyone I knew. He built our first site, LoanLink.com.

At the time there were no email marketing lists. LoanLink.com was the first mortgage website tied to the PIN ID direct-mail tracking system John and Robert Stover had invented. It could tell us exactly who was visiting the site, what they were looking at, and which loan officer should get the lead. We knew which mailing had produced which lead. Later he created the first secure online loan application connected to desktop underwriting, integrated with Calyx Point. That was 1996. The rest of the industry caught up years later.

Whenever I have a question about how technology should serve a business, John is still one of the first people I call. Thirty years on, that hasn't changed.

Dave Savage
Founder, Mortgage Coach
Who This Is For

This Work Is for a Very Specific Type of Leader

John works with a small number of companies at any given time. Deep advisory work doesn't scale. If the situation below sounds like yours, it takes ten minutes to find out if there's a fit.

01
The $10M-$100M Founder Who Built Something Real and Hit a Wall
You didn't get here by accident. The business is real, the customers are loyal, and the team is good. But growth has a ceiling you can feel but can't name.
02
The CEO Whose Tech and Marketing Teams Are Pulling in Opposite Directions
Marketing blames the tech stack. Engineering says marketing doesn't know what they're asking for. Both are right. The problem is the gap between them.
03
The Pre-Exit CEO Who Needs to Show a Scalable System, Not Just Revenue
Acquirers don't just buy revenue. They buy systems that generate revenue predictably. If yours can't be explained in a data room without heroic manual effort, you are leaving money on the table.
04
The Company That Has Tried Three CMOs and Can't Figure Out Why None of Them Worked
It's rarely a talent problem. Something in the environment keeps good people from getting traction. John finds what that is before you hire the next one.
Where this isn't the right tool…
  • The need is advertising alone, without the infrastructure under it
  • The need is a project managed rather than a system built
  • Revenue is under $2M annually
  • The role would report to a department head rather than the CEO
  • The goal is confirmation of the current plan rather than a fresh diagnosis
  • The timeline calls for a quick fix rather than a multi-year build
John Kirker

"Every company I walk into has the same blind spot. Marketing thinks the problem is technology. Technology thinks the problem is marketing. The real problem is the space between the two where all the revenue gets lost."

The Background

30 Years Building Systems
That Turn Technology into Revenue

In 1994, I founded The Stirling Bridge Group, a boutique digital agency that became one of the most technically sophisticated in the country. Over seven years, my team served 100+ Fortune 500 companies. I built the first closed-loop direct mail attribution system, the first online loan application tied to automated underwriting (LoanLink.com, 1996), and products the market wouldn't catch up to for a decade. Working for Jay Abraham early on sharpened every instinct about what actually moves revenue: start with the commercial outcome, work backward to the architecture.

My company was acquired in 2001. The mid-2000s brought angel investing. The 2007 crash wiped most of it out. I tell people this because it matters: the companies I advise now are run by people who have also survived something, and I don't work with anyone I can't be completely honest with.

Since 2008, the focus has been exclusively on strategic advisory for companies at inflection points. The case studies on this page document what that work produced. Client relationships spanning 5 to 18 years. The kind of results that only happen when someone stays long enough to see the compounding.

I have watched every shift in this field arrive: the web, search, mobile, social. AI is the current one, and I've been inside it longer than most. I started using generative AI for search, keyword and competitive research in 2019. In 2021 I began building software with it, on a venture-backed startup, when most developers still dismissed the tools. Today everything I build runs on it, including Rathvane. Being early is the habit. The tools change.

1994
Founded Stirling Bridge Group. One of the most technically sophisticated boutique agencies in the country. 100+ Fortune 500 clients including AT&T, eBay, Wells Fargo, and Sun Microsystems.
2008+
Full advisory practice. Long-term CTMO engagements across home services, insurance, SaaS, and technology. Coined the term CTMO in 1999 and has been doing the work ever since.
2019+
Generative AI enters the practice. First for search, keyword and competitive research; from 2021, for building software, years before the tools went mainstream. Now the foundation of everything I build.
How to Work Together

Three Ways John Works with Companies

Every engagement is custom, and all work is done remotely. These are the three structures through which that work typically flows.

01
Strategic Assessment
"The 30-Day Revenue Architecture Diagnostic"
$25K - $75KScoped to company size and complexity
A focused, 30-day diagnostic of what's actually happening between your strategy, your technology, and your revenue. Deliverable: a complete diagnosis with prioritized interventions ranked by revenue impact and cost of inaction.
  • Full marketing technology audit and attribution analysis
  • Revenue model stress-test and ceiling identification
  • Prioritized intervention roadmap with cost of inaction
  • Assessment fee credited toward retainer if you proceed within 90 days
03
Strategic Intelligence
"Board-Ready Intelligence in Days, Not Months"
Scoped per engagementPriced by company revenue tier and deliverable scope
When a specific strategic question needs answering now, not in six weeks. Same depth as a Big Three engagement. Fraction of the timeline. Powered by Rathvane, the intelligence platform I built: AI does the reading at a scale no human team can match, and every claim is checked against its source before it reaches you. That is how the timeline is days and the depth is not.
  • Competitive intelligence and market landscape analysis
  • Go-to-market and pricing strategy
  • 5 to 20 day turnaround, board-ready deliverables
What to Expect

This Kind of Work Has a Price.
And a Harder-to-Find Constraint.

Here's what the first 90 days typically look like: Week one, an immersive download of your business, your team, and your numbers. Week two, a diagnostic readout that names the specific structural problems and their revenue impact. By month two, the prioritized intervention plan is live and the first changes are underway. By month three, the numbers start to move. Most clients say the clarity alone changes how they think about their entire business.

$3B+
John works with a small number of companies at any given time.
Deep advisory work doesn't scale. If the situation is right, the conversation starts here.
Next Step

Start the Conversation.
See If It's Right for Both of Us.

John reads every note personally. The more candid you are about what's actually happening, the more useful the first conversation will be.

If the fit is mutual, the next step is a 90-minute conversation at no charge. In that conversation, John will tell you exactly what he sees, including whether you're the right client for this kind of work.

1
Tell me about your situation Honest, specific information about your company, your situation, and what you're trying to change. Takes about 10 minutes.
2
Hear back within 5 business days A personal reply from John: either a time for the 90-minute conversation, or a straight answer if he isn't the right person to help.
3
90-minute diagnostic conversation John shows you what he sees. You decide if the engagement makes sense. No pressure, no pitch.
4
Engagement begins Within 30 days of signing, the work is underway. Most clients report meaningful clarity within the first two sessions.
Tell Me About Your Situation
Responses are read personally. Honest specificity is treated with confidentiality and respect.
You'll hear back within 5 business days. All information is held in strict confidence.